‘TAG, you’re it!’ the high-stakes game of handovers in the Emergency Department – improving handover quality using a new ‘TAG’ protocol
To assess handover quality amongst Emergency Department (ED) physicians and improve quality by implementing a unique protocol entitled ‘TAG, You’re It!’ (TAG protocol).
Patient charts assessed using set parameters prior to implementation of the ‘TAG’ protocol. ‘TAG’ protocol developed based on gaps in current practice and recommendations from literature. Identical parameters applied post-intervention, and results compared to those pre-intervention.
‘TAG’ protocol yielded positive impact on ED handover practices. A significant difference (p<0.05) between pre and post-TAG intervention values was seen across all parameters i.e. including the accepting physician’s name in the computer system and ED chart, documenting a handover plan in the ED chart, and including a handover plan deemed sufficient by standards developed from relevant literature.
Shift-to-shift handover in the ED is a high risk time for patient safety. The ‘TAG’ protocol ensures that
CommentsThe original article is available at www.imj.ie
Published CitationBorhan N, Dharamshi R, Borhan F, Ahmed S, Gilmore R. ‘TAG, you’re it!’ the high-stakes game of handovers in the Emergency Department – improving handover quality using a new ‘TAG’ protocol. Ir Med J. 2019;112(4):912.
Publication Date11 April 2019
- Undergraduate Research
PublisherIrish Medical Association
- Published Version (Version of Record)