A Guide to Hospital Outpatient Satisfaction Surveys. Practical Re.pdf (118.55 kB)
A Guide to Hospital Outpatient Satisfaction Surveys. Practical Recommendations and the Satisfaction with Outpatient Services (SWOPS) Questionnaire
Version 3 2024-01-16, 09:05
Version 2 2022-03-01, 11:33
Version 1 2019-11-22, 15:31
report
posted on 2019-11-22, 15:31 authored by Orla Keegan, Hannah McGeeThis report examined the context for patient satisfaction surveys in the outpatient setting and provided the empirical details of a satisfaction instrument which has been satisfactorily used in the Irish setting (Satisfaction with Outpatient Services Questionnaire - SWOPS).