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Managing Complaints about Doctors: Stakeholder Perspectives of the Role of the Medical Council in Ireland

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posted on 22.11.2019 by Siobhan McCarthy, Hannah McGee, Ciaran O'Boyle

This study has quantified the number of complaints made about doctors to hospitals in Ireland over a five year period. Complaints about doctors represented a minority of overall complaints to hospitals. They predominantly concerned clinical care and communication issues. There were few patient complaints about unprofessional behaviour. Hospitals rarely referred complaints to the Irish Medical Council. Thus current practice differs significantly from that envisaged in the new legislative framework. There is a need to promote transparent, efficient and effective regulation through a standardised inter-agency approach.

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This report is available to download from http://www.medicalcouncil.ie/News-and-Publications/Publications/Information-for-Doctors/Managing-Complaints-about-Doctors.pdf

Published Citation

McCarthy S, McGee H, O'Boyle C. Managing Complaints about Doctors: Stakeholder Perspectices of the Role of the Medical Council in Ireland. Dublin: Medical Council; December, 2006. Conducted by the Royal College of Surgeons in Ireland.

Publication Date

01/12/2006

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